Business etiquette is all about striking a balance between being professional and being helpful and courteous. The program comprises of seven modules.

  1. Best Practices: Etiquette that is mostly followed in the corporate world.
  2. Handling Meetings: What are general guidelines for handling meetings?
  3. Telephone Etiquette: Initiating, disconnecting, receiving a call and some general telephone etiquette.
  4. Email Etiquette: What are the dos & don’ts to be followed while using official mails?
  5. Office Etiquette: What are the norms of behavior in office?
  6. Table Manners: How to be a good host, a good guest and eating norms to be respected?
  7. Cultural Differences: US & UK cultures based on Hofstede’s framework