Negotiation is a method by which people settle differences. The module explores the stages of negotiation and learn how to improve negotiation skills. The 4 modules are:

  1. Concept: Types and styles of negotiation
  2. Steps to Negotiation: What are the steps to successful negotiation?
  3. Body Language: What should be the exact body posture, eye contact, facial expressions and hand gestures during negotiation?
  4. Games People Play in Negotiation: Familiarizes the learners with some popular games that are played during negotiations.