Performance Management is managing the performance of the employees to ensure a sustained improvement. The six modules of the program are given below.

  1. Concept: What is performance management and what are the skills required for performance management?
  2. Goal Setting: SMART criteria of goal setting and goal statements with examples.
  3. Performance Review: What is performance review? Performance review agenda and some case studies.
  4. Performance Feedback: Feedback after review and some examples of reviews conducted.
  5. Counseling: Discusses techniques of effective counseling.
  6. Coaching: What is coaching; Techniques of effective coaching